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Frequently Questions & Answers

 

🛒 How does Mmoho work?

Mmoho is a collective buying platform. You shop solo or with others in your building, community, or residence to unlock lower prices on quality groceries and essentials. The more people who order, the better the deals!


📱 How do I place an order?

Easy! You can order via WhatsApp or directly through our web app. Just select your items, confirm your delivery hub, and checkout. We'll take care of the rest.


🧺 What comes in a Mmoho box?

Each box contains a mix of fresh produce, pantry staples, proteins, and other essentials. Think: fruits, veggies, maize meal, rice, chicken, beans, and more — all from trusted, vetted suppliers.


🏠 Where do I get my order?

We deliver to Mmoho Delivery Hubs — these are pickup points in buildings, residences, or community areas where enough people have signed up. You’ll get notified when your order is ready.


📍 There’s no delivery hub near me. What do I do?

Gather 50+ people in your building, street, or workplace and register your area [here]. Once enough people sign up, we’ll launch a hub near you!


When do deliveries happen?

We deliver on set days each month, depending on your location and the collective you’ve joined. You’ll get a reminder ahead of time.


💳 How do I pay?

You can pay securely by card, EFT, or via mobile money depending on your region. If you’re using WhatsApp, we’ll guide you through the process step-by-step.


Is this legit? Can I trust Mmoho?

Yes! Mmoho is built by people who care about food justice, community power, and fair prices. We work with real suppliers, do regular quality checks, and prioritize transparency. Our goal is to make life easier — not harder.


🤝 Can I become a supplier or partner?

Yes! If you're a farmer, food producer, packer, or residence manager, we’d love to hear from you. Reach out to us at supply@mmoho.africa to partner up.

 

 

Email us for any other questions